Frequently Asked Questions

All of our suites feature a small balcony or veranda with a view of the Acropolis, with the exception of the Regular Suites, which overlook the inner courtyard and the Plaka neighbourhood.

Yes, we offer complimentary luggage storage. If you arrive before your room is ready or have already checked out but would like to continue exploring Athens, you are welcome to leave your luggage with us.

Yes, baby cots are provided free of charge for infants up to 2 years old.

We do not offer connecting rooms. However, we do have spacious family suites that include a living room with sofa beds and a separate bedroom.

Yes, we can arrange both private and group tours. For more details and availability, please contact our team at info@avahotel.gr.

Yes, we offer laundry services (Monday to Friday) for an additional charge. Please note that laundry services are not available at weekends.

If you booked directly through our website, you can amend your reservation online or contact us at info@avahotel.gr or +30 210 325 9000. If you booked through a third party such as a Travel Agent or Online Travel Agency, please contact them directly for any changes.

AVA Hotel & Suites is easily accessible by taxi, bus, or metro. For detailed directions, including the nearest metro station, please visit the Location section on our website.

Smoking is not permitted in any of the rooms or public areas of the hotel.

Yes, our reception is available to guests around the clock, 24 hours a day, 7 days a week.

Check-in is from 15:00 and check-out is by 11:00. If your room is available earlier, we will be happy to offer you early access.

We are committed to providing an exceptional guest experience while minimising our environmental impact. Our sustainable initiatives include solar panels, a smart energy management system, water conservation technology, waste reduction programmes, LED lighting throughout the property, motion sensors, smart thermostats, and energy-efficient appliances.

Daily housekeeping is included with your stay. Your suite will be cleaned and amenities replenished each day. Bathroom towels and bed linens are changed every two days.

We offer an extensive breakfast buffet to give you the perfect start to your day. The selection includes freshly squeezed orange juice, multi-fruit juices, a variety of cheeses and cold cuts, eggs, bacon, sausages, grilled vegetables, pies, a range of cereals and breads, fresh and dried fruits, yoghurts, and sweets. You will also find traditional Greek specialities, as well as vegan, vegetarian, and gluten-free options.

A reduced breakfast rate is available when booking a suite with breakfast included through our website.

We pre-authorise all credit cards to verify their validity and to guarantee your reservation.